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How is 1st Real Estate Computer Services different from other computer services companies?
1st Real Estate Computer Services is the first computer consulting company in the United States specialized in the service and support of real estate professionals' business and home computing needs throughout the Seattle Metropolitan Area.
What our company makes unique? We have a team of highly trained, successful and recognized computer professionals and very experienced and accomplished real estate experts. They are very clever and understand real estate industry extremely well: in fact, some of them are associate brokers and real estate agents who sell real estate themselves and know all ins and outs of real estate industry.
Also, we provide complete solutions for businesses: installation, configuration, upgrade, maintenance, troubleshooting, and repair of the computer systems and network equipment, the training necessary to utilize these products, web design, as well as the customized computer consulting.
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What kinds of computers do you install and maintain?
We install, maintain, and repair all types and brands of computers, printers, external devices and all kinds of peripherals.
We offer full service and support for hundreds of computer products, including systems from Compaq, Lenovo (formerly IBM), Sony, Toshiba, other big names, 'No-Name' clones, and much more. Customers have the convenience and cost-efficiency by dealing with one vendor for all of their information technology products.
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Who are your clients?
1st Real Estate Computer Servces is a computer consulting company specialized in the service and support of real estate professionals' business and home computing needs throughout the Seattle Metropolitan Area.
Our clients are real estate agents, real estate teams, brokers, real estate companies, real estate support staff and other professionals who work in the real estate industry.
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What are client/server and peer-to-peer networks?
Client/server network stores all shared applications and files on one central computer (server). The server is also used to share printers, fax machines, modems, and other network devices. (Recommended for 6 or more computers, but also for fewer computers in some cases.)
Peer-to-peer network is a single group of computers and other network devices (printers primarily) that are connected to the central switch/hub (a point on the network where multiple devices are connected to each other.) All the computers on the network are able to communicate to one another. (Recommended for 10 or less computers.)
We do setup, install, upgrade, maintenance, configuration, testing, troubleshooting, repair, administration, and documenting clients' networks.
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Are your services expensive?
Our prices are very competitive with companies offering the same services. Lower priced services are available from other vendors, but too often they deliver irregular service, quality and reliability. Our professionals guarantee fast and excellent services at an affordable price, and overall the result is always a lower cost and reduced downtime.
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Does your company offer workstations rollouts services?
Yes. We offer small-to-medium-to-large scale workstation/server rollouts. (Please, see our Special Projects page.)
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Are your rates different for an on-site and carry-in service?
No. They are the same.
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When you come to my company site, what is your travel charge?
There is no travel charge. That is one of the very important differences between us and other computer services providers.
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What is response time in emergency situations, and what the rates are?
We will respond to your service call ASAP (within four business hours).
We normally service all equipment on a first-come first-served basis, but we understand that from time to time, certain situations require special attention.
This is why, for our regular rate billed at time-and-a-half, we will drop everything and get you up and running again as fast as is possible.
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My real estate company would like to have reliable and high quality professional computer support. Do you offer service & maintenance contracts?
Yes, we do. Real estate companies and professionals are eligible for our service and/or maintenance contracts. Do not be stuck when your equipment fails. When high-tech help is needed, you can rest assured that our highly skilled professionals can handle all your problems.
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Do you offer training?
Yes, in many areas (see Training page). Please call or e-mail us with any questions.
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What training courses are available?
There are many courses you can take (refer to our Training page). Training can be 1-hour to 18-hour long depends on which course you are looking for and it is completely customizable.
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I am a real estate agent and would like to know how to design and print flyers, brochures and post cards. Can you teach me how to do that and what program is the best for that?
This is a very frequent question real estate agents ask. Of course, we can teach you how to do that.
The best program for that kind of work is Microsoft Publisher. Also, we can guide you through the process of buying this software at the lowest possible price (huge saving).
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We would like to make our own presentation CD. What we need to have to be able to do it, and can your consultants help us?
You need to have installed recordable/rewritable CD-ROM drive and blank media (CD). And yes, our consultants are going to be happy to teach you a whole process how to make your own CD.
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I am a real estate broker and would like to know how to build a web site with my company name and setup e-mail for me, my staff and all my agents with my company name.
Yes, we can build a web site for you and setup e-mail accounts for you and your agents with your company name. This is very important because branded web site and e-mail are very powerful marketing tools and it should be used all the time.
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My company is using many forms in order to keep our real estate business running smoothly. Some of these procedures are repeated almost every day. Can you analyze our work flow and consolidate, integrate and automate a whole process? That would save me a lot of money.
That is what we do often. Yes, we can do it. And you are right, that will save you thousands of dollars. Also, a whole work flow process will be simplified, faster, more accurate and completed on time.
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I know that real estate companies can have their web site with the company name. Can I as a real estate agent have web site with my own name?
Yes, you can. We can help you with buying domain name (the name of your web site) with your own name. Also, we can recommend you the best hosting company and plan at the lowest price.
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How can 1st Real Estate Computer Services save me money?
There are several different ways of doing that. For example, let's look at our Purchases Expert Assistance consulting services.
1st Real Estate Computer Services is a service company. We are not engaged in the retailing of computer systems. As a part of our service, we provide Business or Personal Shopping services for computer systems, network equipment and computer related components and devices involved with the installation, upgrade, service or repair we are performing. Since we have no vested interest in what you purchase or where, we are able to provide our services in a manner that makes the most sense for you.
There are many different kinds of computers to choose from and finding the one that is right for you and fits your budget can be difficult. Most of the desktops fall within the $800 to $2200 range with an average price of $1200.
First, you and our experts together will assess your computer needs (what are the computers going to be used for). The next step is to eliminate systems which don't meet your needs and budget. Then, among available technologies, we will recommend the optimal solution for you. Since our professionals have been studying PC market 24x7 and have an excellent insight in what the best deals are, they are going to present you a final purchasing proposal (the model, price, where, when and how to buy your system.)
Now, if our assessment says that you really don't need to buy a Intel Core 2 Duo 6400 system with plenty of unnecessary components, you will not buy a $2,500 configuration than a $1,000 system. You will save $1,500 per system. Also, if our assessment shows you need a very powerful PC, we can help you to buy the same system for $1,600 instead of $2,700, and you will save $1,100 per system. Depends on the situation, we can save you thousands and even tens of thousands of dollars. What is very important, we will save you often much more than the cost of our service alone.
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My friend and I are starting a new real estate company and we already rented new offices. We are not very familiar with the computer technology and we are not sure what computer and network equipment we need? Could you assess our needs, design computer infrastructure, install all necessary equipment and make it work?
A very short answer is yes. We can act as your system analysis team, your software and hardware specification and selection team, your system integrator or your software-training department. 1st Real Estate Computer Services can design your network, install computer and network equipment, and, if necessary, become an outsource for any of your system management functions.
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I want to create an impressive Comparative Market Analysis Book. Can you design and print such book? Also, I would like to use that book as a template for the future.
We have designed and printed Comparative Market Analysis Book for many clients. They have been very happy and got a number of listings. CMA is extremely important and valuable marketing tool.
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Can you get my company connected to the Internet?
We will have you surfing in no time. We can also teach you the basics of how to setup your email accounts and surf the net.
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Do you work weekends?
Yes! We are available weekends and evenings.
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Software that real estate agents and companies use, is very expensive in retail stores. Can you recommend some other sources of purchasing software at lower price?
Yes, we can. You are right. Software is usually very expensive. However, we have created a very large database of places and companies where you can buy software at a huge discount or even get it for FREE. You will save thousands of dollars.
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